Grumporella Toys Pty Ltd is a Registered business (ABN: 52 680 844 786) and by using this online store to place an online order you are accepting the terms and conditions as stated below.
All goods and services supplied by Grumporella Toys Pty Ltd are supplied on the following terms and conditions.
All orders placed (In-Stock or Pre-Order) via any of our websites (grumporellatoys.com.au) or any of our eBay stores are bound by the same terms and conditions.
All orders are final once you have placed them across all our websites.
Payment must be in full before an order can be finalised and shipped.
Pre-orders must have either full payment or minimum pre order payment as stated on the item to be fulfilled.
Cancellations of orders and pre-orders can occur only if the order hasn’t progressed to despatched. We do not offer a change of mind refund and all funds must either be returned to the customer as store credit, or the order can be changed over to another product. Cash refunds will not be given.
Alterations/add ons to existing orders can occur only if the item isn’t being prepared for despatch.
All product pricing is shown within Australian Dollars (AUD).
Grumporella Toys reserves the right to cancel any order that uses a discount code that was not given directly to the customer placing the order.
Grumporella Toys reserves the right to cancel and refund any product that is charged incorrectly due to an IT issue effecting it’s actual price
Grumporella Toys reserves the right to combine any subsequent Pre-Order/s that occur after the initial in-stock shipment with any other Pre-Orders/Orders shipping to the same customer name and address.
If our store inadvertently run out of an item due to damages or inventory discrepancies, we will get in contact with you to offer an alternative, store credit or a refund on the unavailable product.
International customers are responsible for any customs duties, taxes or fees payable on the importation of items into their respective country and these charges are independent of our website, levied by respective governments. Please check with your local postal services and/or Customs department prior to ordering for further details regarding any costs which may apply.
All Retail Packaging images are kept up to date where possible, however designs can change as part of any subsequent release, if this happens we cannot replace any items due to these changes.